Refund Policy

MyEventDock offers a 30-day money-back guarantee. If you are not satisfied, you can request a full refund within 30 days of your first payment.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or use "Request first-month refund" in your MyEventDock Account settings.

Free trial

Every plan starts with a 7-day free trial. You are not charged if you cancel before the trial ends.

Cancellations

You can cancel any time from Account settings. Your plan stays active until the end of the period you paid for.

Refunds are also handled under Paddle's Refund Policy.